The 10 Stage Transition Pathway
Turning An Idea Into Reality

Stage 1 - Referral received

Orbis Support adhere to the following process from start to finish. This process ensures every detail is covered and allows us to provide exceptional support from the first day of a service commencing.

Stage 2 - Initial Assessment

Orbis will assess the person(s) and any other relevant people.

Stage 3 - Written Assessment

Orbis will complete a written assessment confirming service viability, proposed service design, transition plan and costings (if appropriate) and return to the referrer.

Stage 4 - Referral Decision

Orbis will wait for a decision from the referrer. If the decision is ‘No, the Transition Pathway ends. If ‘Yes’ a contract or written confirmation will be required from an authorised person which agrees to the proposal and costings.

Stage 5 - Transition Plan

A transition plan with confirmation of the transition lead from Orbis, dates, times and objectives will be set and shared with all relevant stakeholders. At this stage Orbis will decide who will be managing the person, this person is often the transition lead but doesn’t have to be.

Stage 6 - First date of transition

6.1 First date of transition with the person supported begins. Concentration on the development of the relationship is key at this point.

6.2 Documentation - To be completed alongside the following stages, but must be completed and agreed to prior to the service beginning.

Relevant documentation including risk management plans are created (if applicable). The sharing of the documentation with relevant stakeholders will be practiced throughout the transition and beyond. In particular, risk management plans will be signed off and agreed by relevant stakeholders before implementation.

6.3 New Support Team - An advert is placed for the new support team. The advert will be specific to the needs of the post, for instance the person’s likes and dislikes. This increases the likelihood of compatibility with the person supported and increases the chances of a positive relationship forming

6.4 Property Search - Begin a search for a property based on the service design created in the assessment. Ensure all relevant stakeholders are involved in this process

Stage 7 - Visit Properties

Visit potential properties, this can be done with the person supported if appropriate. If the person supported can’t attend but wants to be involved in the decision making process, photographs will be provided to help them choose the property they’d like to live in. If the person supported (or a representative) doesn’t want to do this, Orbis will make the decision (along with other stakeholders if applicable).

Stage 8 - Recruitment

8.1 Invite potential employees in for a first stage interview. Within this interview the applicant is told they will have a second interview with the person to be supported if they are successful.

8.2 Second Interviews - The person supported completes the second stage interview, they will then ultimately decide if they take the person(s) on. It is important to note that the person supported doesn’t have to interview if they don’t want to, although they must be given the chance. If they don’t want to they can nominate a friend or family member to do it, or they could just ask Orbis to complete the whole process in which case only one interview is required.

8.3 Setup - Once the new employee has signed their contract Orbis will apply for their DBS and references.

8.4 First Meeting - When DBS and refereces are received the support team meet with the person to be supported.

8.5 Training - Training will commence to the new support team with an induction, specialist training for the role and online learning

Stage 9 - Handover

The person is supported to say goodbye to their current providers/care givers.

Stage 10 - Service Begins

Service begins!